Running an agency is pretty simple: You won’t make any money without projects. You won’t get those without clients. And you won’t have clients until you hire an accounts team.
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Add other workers to complete the projects and get paid. It’s that simple. Or is it?
Take care of your workers. If they're underpaid, or your agency becomes a sweatshop, don’t be surprised if they bolt.
Encourage your staff to work faster and juggle more projects with a steady supply of donuts, and other surprises.
And choose your clients wisely.